HOSPITALITY SPANISH COURSE:
Workplace Group

Duration

1.5-hour sessions, twice weekly, over a 16-week course

Format

Zoom

Devices

Can be accessed via desktop, laptop and mobile devices

Customization

Tailored lessons based on specific industry and workplace needs.

Spanish Teacher

Yanina Toranza-Viera

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Who It's For:

  • Hospitality managers, supervisors, and team leads who communicate with Spanish-speaking staff

  • Front desk, concierge, and guest services professionals seeking to enhance guest experience

  • Restaurant, hotel, and tourism employees looking to improve workplace communication

  • Anyone in the hospitality industry aiming to confidently connect with colleagues and clients in Spanish

  • What It's For:

  • Improving communication with Spanish-speaking employees and colleagues

  • Increasing workplace efficiency and productivity in hospitality settings

  • Providing better service and experiences for Spanish-speaking guests

  • Building confidence in using practical, real-life Spanish on the job

  • Course Details:

    • Level Coverage: A1–C1 (Beginners to Mastery).

    Key Topics:

    • Giving clear instructions and managing tasks in Spanish

    • Greeting and assisting Spanish-speaking guests

    • Handling common workplace situations and guest interactions

    • Cultural awareness and etiquette in hospitality settings

    • Communicating tasks, schedules, and expectations effectively to Spanish-speaking employees

    • Addressing common issues such as misunderstandings, conflicts, or performance feedback in Spanish

    Class Example Scenarios:

  • Training new Spanish-speaking staff and assigning tasks

  • Greeting and checking in Spanish-speaking guests at the front desk

  • Taking orders and assisting guests in a restaurant setting

  • Resolving guest complaints or misunderstandings in Spanish

  • Conducting team meetings and giving performance feedback in Spanish

  • Coordinating schedules, shifts, and daily tasks with Spanish-speaking employees


  • Materials Provided to Unlock Your Potential

    Class Recordings

    Full video of every lesson. Review anytime to reinforce learning and never miss a detail.

    Lesson PDF Files

    Notes, grammar points, vocabulary lists. Keep a structured reference for easy practice and review.

    Interactive Exercises & Quizzes

    Practice activities, quizzes, and challenges. Apply what you learn and test your knowledge instantly.

    Conversation Scenarios

    Real-life dialogues and role plays. Practice speaking in situations you’ll actually encounter.

    Audio Pronunciation Guides

    Native speaker recordings. Perfect your accent and improve listening comprehension.

    Cultural Insights

    Context about Spanish-speaking countries and customs.
    Understand the culture behind the language and communicate naturally.

    Spanish in Action Videos

    Real-life conversations helping you build confidence, pick up practical phrases, and use Spanish naturally in everyday situations.

    Progress Tracker

    Track your performance directly through the website. See your improvement, identify strengths and weaknesses, and stay motivated.
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