Community Liaison Spanish Course:
Workplace Group

Duration

1.5-hour sessions, twice weekly, over a 16-week course

Format

Zoom

Devices

Can be accessed via desktop, laptop and mobile devices

Customization

Tailored lessons based on specific industry and workplace needs.

Spanish Teacher

Yanina Toranza-Viera

How Will You Engage Spanish-Speaking Families in Community Events?

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Who It's For:

  • Librarians, municipal employees, nonprofit workers, community leaders, and other professionals working directly with Spanish-speaking community members.

What It's For:

  • Enhancing interactions with Spanish-speaking communities to provide better public service and improve access to resources.

Course Details:

  • Level Coverage: A1–C1 (Beginners to Mastery).
  • Key Topics:
    - Customer service language for public-facing roles.
    - Assisting Spanish-speaking patrons with inquiries and resources.
    - Communicating about programs, events, and services.
    - Handling requests, complaints, and feedback sensitively.
    - Public engagement and presentations.
    - Explaining policies and procedures clearly.
    - Role-playing real-life community interaction scenarios.
    - Cultural sensitivity and awareness.

Class Example Scenarios:

  • Municipal employees assisting Spanish-speaking residents with local services and support.
  • Librarians helping Spanish-speaking patrons find resources, navigate services, and access programs.
  • Community center staff coordinating events and activities with Spanish-speaking participants.
  • Emergency responders facilitating communication during critical situations, ensuring Spanish-speaking individuals receive important information and aid.
  • Social workers discussing programs and providing guidance to Spanish-speaking clients.
  • Nonprofit organizations hosting bilingual events.
  • Volunteers assisting Spanish-speaking individuals in community programs.

Materials Provided to Unlock Your Potential

Class Recordings

Full video of every lesson. Review anytime to reinforce learning and never miss a detail.

Lesson PDF Files

Notes, grammar points, vocabulary lists. Keep a structured reference for easy practice and review.

Interactive Exercises & Quizzes

Practice activities, quizzes, and challenges. Apply what you learn and test your knowledge instantly.

Conversation Scenarios

Real-life dialogues and role plays. Practice speaking in situations you’ll actually encounter.

Audio Pronunciation Guides

Native speaker recordings. Perfect your accent and improve listening comprehension.

Cultural Insights

Context about Spanish-speaking countries and customs.
Understand the culture behind the language and communicate naturally.

Spanish in Action Videos

Real-life conversations helping you build confidence, pick up practical phrases, and use Spanish naturally in everyday situations.

Progress Tracker

Track your performance directly through the website. See your improvement, identify strengths and weaknesses, and stay motivated.
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